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Each of us have good and bad experiences when dealing with other businesses. It’s just a fact of life. But what happens when someone had a bad experience with your business? Do you know what they’re saying, where they’re saying it, and how to respond? Online Reputation Management (ORM) is a public relations phrase, which was…
Facebook has declared war on YouTube…well, in a sense. They’re not friends to say the least. YouTube is owned by Google, which Facebook considers a competitor in the audio visual content realm. For years, Facebook Fan Page and Business Page managers and administrators have been creating videos on YouTube and then linking to those videos when posting…
It’s FREEZING in Knoxville this time of year. Not all of the homeless in our city live within walking distance of the notable shelters downtown. Would you spend $11.00 to save a life of someone living in the winter cold? Did you know that the ranks of the homeless include many children and veterans? It’s not…
It’s that time of year again. The nights are a bit cooler, the leaves are starting the change color, and you should be thinking about what you’ll do for your clients during the holiday season. Have no doubt that your client is a client of many others. They’ll receive cards, candy, and more from those…