BROOKS A. BROWN
Founder and Principal

Brooks has 15 years of experience in transforming businesses across East Tennessee. He began his career in marketing and public relations in 2003, serving as the director of marketing and PR for Claris Networks (known now as TekLinks), a Knoxville, Tennessee based information technology firm. He oversaw the marketing and PR initiatives and efforts of the firm for five years, helping it grow to become one of the largest IT firms in the southeastern United States with multiple locations.

While at Claris Networks, Brooks worked to establish Claris’ brand and dominance in the East Tennessee market and watched revenue grow exponentially. While under Brooks’ direction, the firm was named to Inc. Magazine’s Inc. 5000, Business Tennessee Magazine’s Hot 100, and as one of the Top 10 Places to Work in Knoxville by the Greater Knoxville Area Business Journal and transformed from a firm of four employees to one of more than 50 in 2008.

Brooks left Claris Networks in 2008 and founded Shout Out LLC with the goal of serving clients from a multitude of industries. Dissuaded by the typical agency environment, he sought to maintain a boutique approach to business, limiting the number of clients Shout Out LLC serves at any given time so that more in-person client interaction would be possible.

Brooks has been professionally published a number of times. His thoughts on marketing, public relations, and social media have appeared in Senior Market Advisor magazine, the Boston Globe, the Knoxville News Sentinel, and more. Brooks has been actively involved in organizing charitable initiatives throughout East Tennessee during his career, and the firm continues to support The Butterfly Fund of the East Tennessee Foundation, a non-profit dedicated to the defeat of childhood cancer, the Knox County Animal Cruelty Alliance, a community-based organization advocating for the protection of animals in Knox County and the City of Knoxville, which he founded in 2014, East Tennessee Children’s Hospital, and the Bearden High School Band Board.

STEVE ELLIS
Web Development Specialist

Steve Ellis joined Shout Out LLC in 2012 as our Web Development Specialist. Steve is a graduate of the Art Institute of Atlanta with over 25 years of experience in the advertising industry. His background in web design with an emphasis on SEO and Internet security have given him a unique perspective and competitive edge in creating web sites that are not only beautiful and functional, but that are also user friendly and search engine optimized.

In addition to serving as Shout Out LLC’s Web Development Specialist, Steve also owns Light House Studio, a web development and photography consulting firm located in Knoxville, TN.

MICKEY O’NEILL
Radio Branding Specialist

Mickey O’Neill joined Shout Out LLC in 2014 as our Radio Branding Specialist. For nearly 20 years, Mickey has worked with professionals across the nation helping them expand their community outreach and amplify their marketing effectiveness via radio broadcasting.

Mickey has trained and coached physicians, attorneys, financial advisors, real estate professionals, and more. Prior to owning his own business, Mickey was a top-producing media representative with Clear Channel Communications, helping clients strategically maximize broadcast and off-channel advertising budgets. Mickey graduated with distinction from Southern Nazarene University with a B.A.

ASHLEY SMITH
Marketing Assistant

Ashley Smith joined Shout Out LLC in 2015 as our marketing assistant. Ashley is a graduate of East Carolina University and has more than 10 years of experience in designing and executing marketing and social media strategies. Smith specializes in content and digital marketing.

Prior to joining Shout Out LLC, Smith served as the director of marketing for a technology start-up located in Asheville, NC.

Smith enjoys many hobbies in her spare time, including painting, participating in her local track club, and cooking. Smith and her family live outside of Asheville, NC.

KYLA SIGMAN
Automation/Email Marketing Specialist

Kyla Sigman joined Shout Out LLC in 2020 as our Automation and Email Marketing Specialist. She has more than a decade of experience in creating and implements marketing strategies through online digital marketing and automation.

Kyla has led automation and email marketing implementation and management for companies including The Sales Ninja, Talent Inc., Unique Footprints, The Wealth Guardians, and ILG Financial including dozens more. Kyla has a degree in business and holds certificates as an Infusionsoft Certified Partner, Memberium Implementation Partner, and more.